Faqs
1. What types of bicycles do you offer?
At VetBike, we offer a wide range of bicycles to suit every rider's needs. Our categories include:
- Children’s Bikes – Safe, durable, and fun bikes for kids of all ages.
- Adult Bikes – Comfortable and stylish bikes for commuting, fitness, and leisure riding.
- Electric Bikes – Eco-friendly e-bikes designed to make commuting and long rides easier and more enjoyable.
No matter your age or riding style, we have the perfect bike for you!
2. How do I place an order on VetBike?
Ordering from VetBike is easy! Simply browse our collection of bikes and accessories, select the products you’d like to purchase, and add them to your cart. Once you’re ready, proceed to checkout, where you’ll enter your shipping and payment information. After your order is confirmed, we will send you an email with your order details and tracking information once it’s shipped.
4. Can I return or exchange my bike?
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your bike or accessory, we accept returns within 30 days of delivery. The item must be unused, in its original condition, and in the original packaging. Please review our full Return & Refund Policy for detailed instructions on how to return or exchange your product.
5. How do I maintain my bike?
Proper maintenance is key to keeping your bike in great condition. We recommend regular checks on tire pressure, brakes, and the drivetrain. Clean and lubricate your chain periodically and ensure that all components are tightly secured. If you're unsure about how to maintain your bike, our team is always happy to help with advice or refer you to trusted local bike shops for professional servicing.